Privacy Policy

Swiss OffShore Bank is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

We collect information to provide better services and comply with legal obligations. Types of information we collect include:

  • Personal Information: Name, address, date of birth, identification numbers (e.g., national ID, passport), contact details, and other information necessary to verify your identity and provide banking services.

  • Financial Information: Account numbers, transaction details, credit history, income details, and other financial data.

  • Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

  • Communication Information: Records of your communications with us via phone, email, chat, or in-person.

How We Use Your Information

Your information is used to:

  • Provide, operate, and maintain our banking services.

  • Process transactions and manage your accounts.

  • Comply with legal and regulatory requirements.

  • Improve our products, services, and website functionality.

  • Communicate with you about your account, promotions, and updates.

  • Detect, prevent, and respond to fraud, security threats, and illegal activities.

How We Share Your Information

We may share your information with:

  • Service Providers: Trusted third parties who perform services on our behalf, such as IT support, payment processors, and customer service providers.

  • Regulatory Authorities: As required by law, including tax authorities, law enforcement, and financial regulators.

  • Affiliated Companies: Other companies within our group for business purposes.

  • Legal Requests: When required by court orders or legal processes.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.

Data Security

We implement industry-standard security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.

  • Object to or restrict certain processing of your data.

  • Withdraw consent where processing is based on consent.

  • Request data portability.

  • Lodge a complaint with a data protection authority.

To exercise your rights, please contact us using the information below.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly. Changes will be effective upon posting on our website.

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